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The following return policy applies only to items purchased online. For purchases made in store, the return policy can be found on your receipt. If you have any questions, please contact us at info@lingeriedebra.com ​ You may return full-priced unworn, unwashed merchandise with tags attached for a refund within 30 days of purchase. Returns processed that do not respect these guidelines must still be returned within 30 days and will result in a store credit instead of a refund. Refunds will be issued to the original credit card used to make the purchase. ​ Return Shipping Policy If you'd like to mail your return back, you must send an email to info@lingeriedebra.com. You will be provided with a prepaid shipping label and the cost of return shipping will be deducted from your refund (Available in Canada only). If you'd prefer to drop it off in-store, no deduction from your refund will be made. ​ Address to mail a return: 319 ch. du Bord-du-Lac, Pointe-Claire (Québec) H9S 4L6 ​ To return an item to a boutique: Call 514-505-9042